Frequently Asked Questions
Do you deliver anywhere in the World?
Leadbitter Glass delivers to areas all over the UK on a weekly basis and worldwide enquiries are also welcome. International pricing and logistics must be calculated on a case by case basis so please contact the studio direct with any international enquiries.
Can I collect the glass myself?
Yes, we accept collections of glass during normal office hours by prior notification only.
Do you provide an installation service?
No, we only manufacture overlay stained glass, etched glass, fused glass and bevelled glass. We do not install glass.
Can I ask you to create a design from my own ideas?
Yes, we regularly create custom made stained glass and bevelled glass designs from the customer’s own ideas. Visit our Client Pages where you will see some designs that have been placed onto this site for the client’s approval.
Can I see a “mock up” of my preferred design before you manufacture it?
Yes, we supply a proof for every order placed with us. You will get to see how your glass design looks in your sizes before we start work on the actual glass. This is a standard service and every client receives their own proof before manufacture. Most proofs are emailed to the client but some are uploaded to the Client Pages section of the website.
Can you supply my decorative glass as a double glazed sealed unit?
Yes, many of the glass panels we create are made into sealed units for double glazing. We can also supply single glazed or triple glazed.
Can you visit my home or business to measure my glass?
We sell glass all over the U.K and we accept orders from around the world so we do not visit the clients address to measure up. We have a handy measuring guide to help the client take their own measurements.
Do you manufacture the old style leaded lite stained glass?
No we don’t — unfortunately we have seen requests for traditional leaded lights fall dramatically over the years, so we do not offer this type of glass.
Can I have a decorative panel made using fire rated glass?
Yes, we can create Etched Glass designs and Overlay Stained Glass designs using 7mm, half hour fire rated glass. Fire rated glass is flat and clear so textured glass cannot be requested. Bevelled designs and fused glass designs cannot be made using fire rated glass. Fire rated glass is a lot more expensive than standard toughened glass so it is only priced on request.
How long will my glass take to be completed?
Upon receipt of payment, most jobs will be completed within 2 to 4 weeks, but this depends on your time of ordering so please call us on 01536 205777 for a more accurate estimate.
Do you have brochures that you can send me?
No, we use this website as our brochure. This website is a much better tool for choosing designs, and it keeps the costs down — the savings are passed on to the customer.
Is stained glass expensive?
While stained glass can be expensive, it doesn’t have to be. There are a few things you can do to keep the cost down of stained glass panels. Find out more here.
Is etched glass expensive?
While etched glass can be expensive, it doesn’t have to be. There are a few things you can do to keep the cost down of etched glass panels. Find out more here.
Is etched glass hard to clean?
Etched glass is only difficult to clean if it hasn’t been treated with a protective coating. We do this for free on all single glazed panels. Find out more here.
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