Privacy Policy

Leadbitter Glass are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the General Data Protection Regulation (GDPR) 2018.

Who we are

We are Leadbitter Glass Ltd and our trading websites are and Our telephone number and address can be found at the bottom of every page on this website.

What personal data we collect and why we collect it

We need to collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service.

We may e-mail you regarding the specifics of your order and we may email you in the future regarding any promotions or advice about your new glass product unless you have explicitly stated to us that you do not ant to be contacted. We will not pass on any of your information to any third parties except for couriers as they need your details to deliver your glass and an SMS sending company that sends our SMS alerts to you after you have made an enquiry.

The type of information we will collect about you includes:

•Your name

•Your address

•Your phone number

•Your email address


Cookies are small text files that many websites store on a site visitor’s hard disk via their internet browser for added functionality, or for tracking web site usage. We do not use cookies to gather personal information such as a person’s name, e-mail address, telephone number or any other details. Cookies are not exchanged with any third party websites or external data suppliers and are not used in any way for marketing or market research.

Use of cookies is an industry standard and many websites use them. If you do not wish to receive cookies, or want to be notified of when they are placed, you can set your web browser to do so, if your browser so permits. Please note that by disabling future cookies or deleting current ones may restrict your access to other websites in the internet.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos from Youtube, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

To deliver your glass we need to share some of your data with courier booking websites and the actual couriers themselves. The data we share with them is your name, delivery address and telephone number in case they need to contact you regarding a delayed delivery or a missed delivery. We may also share your mobile number with an SMS delivering company so we can send you a text message informing you that we have sent an email to you.

How long we retain your data

We do not keep a specific database of customer contact details. We will only keep the contact information you provided us on order forms and emails on the original order forms or the emails you have sent us.

What rights you have over your data

If you would like us to remove your personal information we would need to destroy your old order form and delete the emails you sent us. If you would like us to do this, please visit the contact page above and request us to delete these records.

Our contact information

If you would like to contact us regarding your personal information and your privacy, please contact us by sending us an email via our Contact Form.